Delivery time
We will send your order with PostNL, both to the Netherlands and Belgium. If you live in the Netherlands and order before 14:00 on Monday to Friday, you will receive your order the next day. If you live in Belgium, the delivery time is 1-3 working days. No deliveries on Sundays and Mondays.

Shipping costs
We do not charge shipping costs, so all orders are shipped for free. 

What is the status of my order?
We like to keep you informed about your order. After placing your order, you will receive an order confirmation. Once your order has shipped, you will receive a track and trace code so you can follow your order.

Do you live in the Netherlands and you are not home when your package is delivered?
If PostNL is unable to deliver your order, they will leave a message in your mailbox. This message will state at which PostNL collection point in your area you can collect your order within 2 weeks.

Do you live in Belgium and are you not at home when your package is delivered?
Then the deliveryman will try to deliver your parcel at your neighbours. If this also fails, then the deliveryman will leave a card with a 'non-home code'. With this code you can see for yourself, via track & trace, at which PostNL point in your neighbourhood the parcel has been delivered. The parcel will be kept there for 7 days, after which it will be returned to us.